Frequently asked questions

Yes, subject to availability. Flowers by Ruiz is open every day from 8:00 AM to 9:00 PM, and any bouquet size requires at least four hours’ notice. Orders after 4:00 PM Miami time are delivered the next day. Availability is confirmed at checkout and in your order confirmation.

Delivery starts at $20.80 within 5 miles of our studio and increases by distance band, up to 100 miles in a straight line; delivery prices include the 4% service fee. Enter the complete recipient address in secure checkout to confirm eligibility and the final charge.

Pickup is at 13391 SW 28th St, Miami, FL 33175 when secure checkout offers it for the order. Wait for confirmation before travelling.

Yes. Choose composition, one color per 25 roses, 25–200 stems, finish, wrapping, accessories, lettering, ribbon and message. Delivery or pickup is selected in secure checkout.

Bouquet Studio updates the preview and estimate as you choose. Flowers are natural and the generated preview is a design reference, so the finished arrangement can vary while preserving the selected palette and overall direction.

You can provide a preferred window or delivery note, but it is not a guaranteed appointment unless the order confirmation expressly says so.

Eligible addresses may be available at checkout. Include the registered guest, patient, room, department, suite or reception details required by the property.

A florist may substitute a stem of equal or greater value while preserving the selected palette, value and overall silhouette.

Many arrangements remain presentable for about 7–10 days with clean water, re-cut stems and a cool position away from direct sunlight, although lifespan varies by flower and environment.

Selected wedding and event requests can be submitted through Contact for review and a personalized proposal.

Lettering options and their current size requirements appear in Bouquet Studio. The generated preview is a reference; the florist follows the selected characters and design details on the order.

The store is focused on eligible Miami-area addresses and does not offer nationwide flower shipping. Enter the exact destination at checkout to verify service.