Frequently asked questions

Yes, subject to availability. Flowers by Ruiz is open every day from 8:00 AM to 9:00 PM, and any bouquet size requires at least two hours’ notice. Shopify checkout and the order confirmation are final.

Personalized delivery is $15 for the first 5 miles plus $1.50 per additional mile, up to 200 miles. Enter the complete recipient address in Shopify checkout to confirm the final distance and charge.

Pickup is at 4680 NW 69th Ave, Miami, FL 33166 when Shopify checkout offers it for the order. Wait for confirmation before travelling.

Yes. Choose composition, up to three colors, 24–200 stems, finish, wrapping, accessories, lettering, ribbon, message and delivery details.

Bouquet Studio updates the preview and estimate as you choose. Flowers are natural and the generated preview is a design reference, so the finished arrangement can vary while preserving the selected palette and overall direction.

You can provide a preferred window or delivery note, but it is not a guaranteed appointment unless the order confirmation expressly says so.

Eligible addresses may be available at checkout. Include the registered guest, patient, room, department, suite or reception details required by the property.

A florist may substitute a stem of equal or greater value while preserving the selected palette, value and overall silhouette.

Many arrangements remain presentable for about 7–10 days with clean water, re-cut stems and a cool position away from direct sunlight, although lifespan varies by flower and environment.

Selected wedding and event requests can be submitted through Contact for review and a personalized proposal.

Lettering options and their current size requirements appear in Bouquet Studio. The generated preview is a reference; the florist follows the selected characters and design details on the order.

The store is focused on eligible Miami-area addresses and does not offer nationwide flower shipping. Enter the exact destination at checkout to verify service.